PRIVACY & COOKIE POLICY

Privacy Policy UK

This privacy statement was last updated on July 29, 2020 and applies to citizens of the United Kingdom.

In this privacy statement, we explain what we do with the data we obtain about you via https://liverpoolweightlossclinic.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

1.1 We use your data for the following purpose:

Contact and to book consultations – Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • IP Address
  • Location
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.2 We use your data for the following purpose:

To be able to comply with legal obligations

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • IP Address
  • Location
  • Telephone number

The basis on which we may process these data is:

Legal obligation

Retention period

We retain this data until the service is terminated.

1.3 We use your data for the following purpose:

Compiling and analysing statistics for website improvement.

For this purpose we use the following data:

  • IP Address
  • Location
  • Visitor behaviour
  • Social media accounts

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share this data with processors and with other third parties for which the data subjects consent must be obtained. It concerns the following party or parties:

Third parties

Name: Facebook (pixel)
Country: United States
Purpose: Targeted marketing
Data: Social media account for targeted marketing

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement.

We have concluded a data processing agreement with Google.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner’s Office:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

9. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

10. Contact details

The Liverpool Weight Loss Clinic
Spire One Penny Lane Clinic
1 Penny Lane
Liverpool
L18 1DQ
United Kingdom
Website: https://liverpoolweightlossclinic.com/
Email: liverpoolhospselfpay@spirehealthcare.com
Phone number: 0151 5221805

Cookie Policy UK

This cookie statement was last updated on July 29, 2020 and applies to citizens of the United Kingdom.

1. Introduction

Our website, https://liverpoolweightlossclinic.com/ (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Close”, you consent to us using all cookies and plug-ins as described in the pop-up and this cookie statement. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

6. Cookies

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. We may place these cookies without your consent.

6.2 Advertising cookies

On this website we use advertising cookies, enabling us to personalise the advertisements for you, and we (and third parties) gain insights into the campaign results. This happens based on a profile we create based on your click and surfing on and outside https://liverpoolweightlossclinic.com. With these cookies you, as website visitor are linked to a unique ID, so you do not see the same ad more than once for example.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

6.3 Social media buttons

On our website we have included buttons for social media to promote webpages (e.g. “follow) on social networks like Facebook for example. These buttons work using pieces of code coming from those networks themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalised advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible.

7. Placed cookies

Google Analytics

We use Google Analytics for website statistics. Read more

Sharing

For more information, please read the Google Analytics Privacy Policy.

Facebook

We use Facebook for advertising retargeting and anayltics. Read more

Sharing

For more information, please read the Facebook Privacy Policy.

WordPress

We use WordPress for website development. Read more

Sharing

This data is not shared with third parties.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

The Private Patient Team

Spire One Penny Lane Clinic

1 Penny Lane

Liverpool

L18 1DQ
Website: https://liverpoolweightlossclinic.com
Email: liverpoolhospselfpay@spirehealthcare.com
Phone number: 0151 5221805